FAQ

If you haven't had a massage before, you may have some questions about it. Below are answers to my most frequently asked questions.

Frequently asked questions

What type of massage do you offer at Insync?

As a professional massage therapy practioner, I specialise in:

  • Sports massage
  • Deep tissue massage
  • Swedish / relaxation / theraputic massage
  • Pregnancy massage
  • Mobile massage



What happens in a consultation?

I take a detailed history from you to determine any specific issues and the areas you want me to work on. Essentially you tell me what you need so we can design a personalised massage treatment plan for you - including the style of massage and the pressure you prefer.



Do I have to sign up for a whole program or can I have just one-off treatments?

You can definitely have just one massage. I do single sessions of 30 minutes, 60 minutes and 90 minutes.



How much do you charge?

  • 30 minutes £45
  • 60 minutes £60
  • 90 minutes £90
Mobile massage costs a minium of 60 minutes plus travel time, and any parking charges.



Do you offer any packages?

For a limited time only the following offers are available:

  • For every new referral, a 10% discount on your next treatment for you as referee, and a 10% discount on the person referred's first treatment.
  • Pack of three massages, valid for six months from payment:
    • 60 minutes £160
    • 90 minutes £240
  • For every five full priced treatments paid for (excluding those bought as packs), I offer a free 30 minutes Swedish massage.



Do I need a GP's referral?

No, you dont need a GP's referral to make an appointment for massage treatments.



What payment methods do you accept?

I accept credit card, debit card and American Express as well as Apple, Samsung and Google Pay.



Do you offer a mobile or at-home massage services?

Yes. I am conveniently located in West Wimbledon and also offer mobile massages. Prices are based on a minimum one hour massage plus travel time depending on where you live. I look after you in the comfort of your own home and supply all the equipment. I just ask for organised parking and payment at the time you book.



What qualifications do you have?

I have Diploma in Natural and Complimentary therapies, a BTEC Diploma in Sports Massage & treatments, an ITEC Diploma in Anatomy & Physiology, and a Diploma in Pregnancy Massage.



What massage oils do you use?

I use hypoallergenic oils and balms. Please let me know of any allergies to any specific oils so I can accomodate your needs. As I am qualified in Aromatherapy, I sometimes add Essential oils to some treatments.



What if I have to cancel my appointment?

If you need to cancel or reschedule, I require a minimum of 24 hours' notice, otherwise FULL FEE cancellation applies. I appreciate your cooperation. As a courtesy reminder, at the time of booking I will send you a text message, as well as a confirmation text 24 hours before your scheduled appointment.



Are you registered and insured?

Yes I am registered with the Complimentary Therapists Association (CThA) and insured through Holistic Insurance Services. My certificate of insurance can be provided on request.